Shipping policy

SHIPPING POLICY
ORDER PROCESSING
Orders are processed after payment has been confirmed. Processing typically takes 2–7 business days because some products are made or prepared specifically for each order. Business days do not include weekends or holidays.
ESTIMATED DELIVERY TIMES
Print-on-demand products generally arrive within 7–14 business days after an order is placed.
Other supplier-fulfilled products generally arrive within 10–25 business days. Delivery times vary depending on the product, supplier, destination, and shipping method.
These timeframes are estimates and are not guaranteed. Carrier delays, severe weather, holidays, customs, or other circumstances outside our control may affect delivery.
SHIPPING COSTS
Available shipping options and charges are displayed during checkout before payment is completed.
TRACKING
When tracking is available, customers will receive a shipping-confirmation email containing the tracking information. Tracking may require several days to begin showing movement.
MULTIPLE PACKAGES
Products may be created and shipped by different suppliers. If an order contains multiple products, they may arrive separately and have different tracking numbers. Customers will not be charged additional shipping after checkout because items arrive separately.
ADDRESS ACCURACY
Customers are responsible for providing a complete and correct shipping address. Contact us immediately if an address needs to be corrected. We cannot guarantee changes after an order has entered production or been submitted to the supplier.
LOST, DELAYED, OR DAMAGED ORDERS
If an order is significantly delayed, marked as delivered but cannot be found, or arrives damaged or incorrect, contact us at marisolortiz6504@icloud.com with the order number. Photos may be required for damaged or incorrect products.
CONTACT
For shipping questions, contact Sol & Co at marisolortiz6504@icloud.com.